Secdo Blog

Top 4 Incident Response Teams Challenges​

With cyberattacks becoming increasingly sophisticated in recent years, incident responders are drowning in wave after wave of security alerts with which they must grapple daily. Staying on top of it all is like trying to hold on to a two-by-four in a raging tsunami.

And it’s not just your enterprise that’s trying to stay afloat. A recent survey conducted by Enterprise Strategy Group indicates that 98% of IT security pros find incident response to be a challenge and 71% say that this task has grown more difficult over the past two years.

It’s clear that the ability to provide effective incident response (IR) is crucial for any enterprise, but let’s face it – you can’t hire a large enough staff to manually investigate tens of thousands of alerts each month. It simply can’t be done. But to stay in the game, you’ve got to be as sophisticated as your attackers, right?


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So maybe manual inspection isn’t the way to go? It would appear that some rethinking is necessary in order to deliver an optimal response, but to build such a solution we must first understand the four major challenges that IR teams face today:

  •     Alert fatigue

If you take into account the sheer enormity of the alerts, as well as the sophistication of attacks and the time required for a thorough investigation of each and every attack, you’ve got yourself a recipe for potential disaster. IR teams are forced to set priorities that enable omissions and real positives to seep through the cracks.


  •     Inaccurate investigations

Evidence needs to be collected from endpoints and servers to determine root causes, but the lack of visibility into forensic data often results in incomplete results. A truly effective investigation requires a time-consuming level of expertise that simply isn’t viable – with time of the essence, you may be too late to prevent massive damage.


  •     Costly and imprecise response

The inability to attain full visibility into incidents means that response is costly and prolonged. Without effective remote remediation tools, the only way to conduct full damage assessment is to take extreme measures like disconnecting hosts from the network and killing critical processes, which impacts on organizational productivity.

  •     Inability to prevent future attacks

Without the ability to understand the root cause of how an attack was perpetrated, security teams are merely providing stopgaps instead of gaining the ability to prevent future incidents based on accumulated data.

One thing is clear – in order to ensure effective response, these major challenges need to be addressed and resolved. And it’s pretty obvious to just about everybody that manual inspections have become as archaic as the horse and carriage.

Up to now, no single solution has been able to make the transition from reactive to proactive strategies. In order to keep up with increasingly sophisticated hackers, a comprehensive, end-to-end understanding of cyber attacks is crucial. IT specialists must be able to use this understanding to develop effective defences.

Secdo takes security automation to a whole new level.

Ask any health specialist or security expert – prevention is often the best cure for problems that may occur down the road. Preemption can serve as a key weapon to thwart future cyber attacks. Based on instant alert analysis, existing security gaps in the system can be closed immediately, effectively preventing future hacks. An investigation that in the past left the system vulnerable for months, can now be concluded in minutes.

Slash incident response times from months to minutes with Secdo. Read the Preemptive Incident Response White Paper to learn how.


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